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FAQ

FAQ

MIBVUNZO INONYANYA KUBVUNZWA

About Company

BMS yako imhando ipi?

Heltec BMS. Isu tinoshanda muBattery Management System kwemakore mazhinji.

Kambani yako iripi?

Heltec Energy iri muChengdu, Sichuan, China. Kugamuchirwa kushanyira kambani yedu!

About Product

Pane waranti yechigadzirwa chako here?

Ehe. Iyo waranti yakanaka kwegore rimwe mushure mezuva rekutengwa kwechigadzirwa.

Une zvitupa here?

Ehe. Zvizhinji zvezvigadzirwa zvedu zvine CE/FCC/WEEE.

Chii chinonzi passive balancing?

Passive kuenzana kazhinji inoburitsa bhatiri nemagetsi akakwira nenzira yekuramba kubuda, uye inoburitsa simba nenzira yekupisa kuti uwane imwe nguva yekuchaja kune mamwe mabhatiri.

Iwe une BMS ine inoshanda balancer here?

Ehe. Tine izviBMSinotsigira mobile App control uye ine inoshanda balancer yakavakirwa-mukati. Iwe unogona kugadzirisa data kuburikidza ne mobile App munguva chaiyo.

BMS yako inogona kutaurirana neinverter?

Ehe. Isu tinogona kubatanidza iyo protocol kwauri kana iwe uchigona kugovera iyo protocol.

Chii chakanakira Relay BMS?

Relay inodzora kubuda uye kuchaja ikozvino. Inotsigira 500A inoenderera yazvino kubuda. Hazvisi nyore kupisa uye kukuvadzwa. Kana yakakanganiswa, iyo huru yekutonga haizokanganisika. Iwe unongoda kutsiva relay kuti uderedze mari yekuchengetedza.

About Shipping

Ndeapi mazwi ako ekutumira?

Kazhinji tinosarudza FedEx, DHL uye UPS kuratidza kutumira zvinhu kubva kuChina tichifunga nezveDAP. Mune zvimwe zviitiko zvakakosha, tinogona kuita DDP kana huremu huchisangana nezvinodiwa nekambani yekambani.

Iwe une dzimba dzekuchengetera zvinhu muUS / EU?

Ehe. Tinogona kutumira zvinhu kubva kudura redu muPoland kuenda kuEU nyika / US warehouse kuUS / Brazil warehouse kuBrazil / Russia warehouse kuRussia.

Zvinotora nguva yakareba sei kutumira kukero yangu mushure mekubhadhara kwaitwa?

Kana ngarava kubva kuChina, isu ticharonga kutumira mukati me2-3 mazuva ekushanda kana mubhadharo wagamuchirwa. Kazhinji zvinotora kutenderedza 5-7 mazuva ekushanda kuti ugamuchire mushure mekutumira.

About Orders

Pane MOQ chikumbiro chekugadzirisa?

Ehe. MOQ ndeye 500pcs pa sku uye saizi ye bms inogona kuchinja.

Iwe unopa sampuli here?

Ehe. Asi ndapota nzwisisa kuti hatipe masampuli emahara.

Ndingawana muripo here?

Ehe. Tinogona kupa kuderedzwa kwekutenga muhuwandu.

UNODA KUSHANDA NESU?